Campervan Rental Questions, Answered
Everything you need to know before booking your first Glamp Mobile trip.
Booking & Availability
How do I book a campervan?
You can start your booking online by choosing your campervan and selecting your travel dates. Once your trip is confirmed, you’ll receive details on next steps, including pickup instructions.
How far in advance should I book?
We recommend booking as early as possible, especially for peak travel seasons like summer and fall foliage. Availability can become limited.
Is there a minimum trip length?
Most trips have a 2-night minimum. Longer trips may qualify for discounted nightly rates.
Pricing & Payments
What’s included in the nightly rate?
The nightly rate includes use of the campervan and its built-in features. Additional costs may include cleaning fees, mileage overages, insurance, and optional add-ons.
When do I pay for my trip?
Payment in full is required at booking for trips scheduled within 4 weeks. Otherwise, the remaining balance is charged on the pickup date.
Is there a security deposit?
A refundable security deposit is required for all rentals. It is returned after your trip, less any applicable charges.
Mileage & Travel
Campervans & Features
How does the mileage allowance work?
Each trip includes a daily mileage allowance. Your total included mileage is calculated based on the number of days in your trip.
What happens if I go over the mileage allowance?
Additional miles are charged at a per-mile rate. You can also pre-purchase additional mileage at a discounted rate.
How far can I travel?
You’re free to travel wherever your route takes you, as long as you stay within your mileage allowance and follow any location-specific guidelines.
Do your campervans have bathrooms?
Most Glamp Mobile campervans include a full onboard bathroom. Check individual campervan pages for details.
Do I need RV experience to rent a campervan?
No. Most of our renters are first-time users. We provide a full walkthrough at pickup so you feel comfortable before your trip.
Are campervans difficult to drive?
Campervans are similar in size to a large SUV or van. Most drivers find them easier to handle than larger RVs.
Pickup & Return
What happens at pickup?
At pickup, you’ll receive a walkthrough of the campervan, including how to use its systems, and have time to ask questions before leaving.
Can I leave my car at the pickup location?
In many cases, yes. Guests often leave their vehicle at the pickup location during their trip. Confirm details with your specific location.
What happens when I return the van?
At return, we review mileage, fuel, and any add-ons. Your security deposit is processed after the trip.
Insurance & Policies
Do I need insurance?
Yes. A supplemental liability insurance policy is required for all rentals. Details are provided during the booking process.
What is your cancellation policy?
Cancellation policies may vary. Details will be provided during booking or can be confirmed before reserving your trip.
Pets & Add-Ons
Are pets allowed?
Yes, many campervans allow pets with a one-time pet fee. Check your specific campervan for details.
What add-ons are available?
Add-ons may include items like Wi-Fi, tow packages, additional sleeping options, and more. Availability varies by campervan.
First-Time Renters
Is this a good option for a first campervan trip?
Yes. Glamp Mobile is designed with first-time renters in mind. Our vans are beginner-friendly, and we provide support before and during your trip.
What if I have questions during my trip?
Support is available if questions come up while you’re on the road.
Still Have Questions?
If you don’t see your question here, we’re happy to help.